The Memory Burn
The first burn is one of the most important burns. It sets the path for the next burn. If you only allow the candle to burn half of the diameter of the candle then it becomes difficult for the next burn to melt the wax outside of that first burn. We recommend allowing the candle to melt the wax to the edges of the candle before blowing out the flame on the first burn. We also strongly encourage to burn to the edges on every burn.
Wick Lighting
Sometimes wood wicks can be a little tricky to light. Keep the wick trimmed to 1/4” and pinch off ash before lighting. Sometimes it helps to light and melt the wax surrounding the base of the wick, and allow the wick to light subsequently. This gives the wick some melted wax to burn before it gets lit. This can be helpful because wood wicks can pull wax a little slower than traditional cotton wicks and helps the wick get lit a little quicker.
Burning + Safety Precautions
Keep candle free of any foreign materials including matches and wick trimmings. Keep away from flammable objects, children, and pets. Burn on a level, fire resistant surface. Do not burn for more than 4 hours at a time. Stop use when 1/4” wax remains; this is usually when the top of the wick anchor becomes level with the wax.
Having Trouble?
Feel free to Contact Us. If we can’t help get your candle lit we’ll send you a new one for free.